The Hotel Palace Guayaquil is located only a short walk away from Guayaquil Metropolitan Cathedral and is close to main shopping areas and other tourist attractions. The hotel offers well-appointed rooms with air conditioning and complimentary Wi-Fi access.

The Hotel Palace Guayaquil offers a convenient 24-hour reception as well as a concierge, a business centre and conference room(s) for its guests. In addition, staff at the help desk will be happy to book tickets and tours and supply guests with other travel arrangements. The hotel's multilingual staff will be happy to share local knowledge and help you organise your stay in Guayaquil. In addition to meeting rooms and a dry cleaning service, the hotel offers a safe-deposit box, a fitness centre and a laundry service.